What Our Clients Think
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Kris Kimbler
17:22 24 Oct 24
I would give zero stars if possible.We signed a contract with Bo's in early June. We were guaranteed that the job would be completed within 6-8... weeks at the longest. The sales person (Shawn) repeatedly said we like to 'under promise and over perform' and suggested that it could be installed much earlier than window that he promised. He also acknowledged that their prices are a couple thousand more than their competitors but that is due to their commitment to outstanding customer service both during installation and after storms hit (if the generator isn't working properly). He was very reassuring in their commitment to outstanding service and customer support, until I signed the contract.After signing the contract and providing all requested documents, I received confirmation that all documents had been received. A few weeks later, I emailed for a status updates about the installation date. I was told via email that I would hear back but know one ever replied. A couple weeks later I emailed again and was told I would hear back soon about the status/installation date as it was being sent to the 'escalations team.' I still got no reply. I stayed polite and patient, despite the lack of communication.I eventually learned (after the promised 8 week installation window had elapsed), that the permits had not even been submitted and I was told that several documents that I was supposed to provide were missing. I checked my email and all documents had been sent (and verified with a reply) when we initially signed the contract. They had everything we were told to provide but appeared to be using this as an excuse for not doing anything for the months that had passed. Permits have still not been filed. I just informed them (20 weeks after signing the contract and providing all necessary documents) that I no longer trust them to make any modifications to my home's electrical system.read more
Lois Faraj
21:21 23 Oct 24
Roger came out right away and got our generator working. We were so stressed out, but he was Exceptional,, knowledgeable and could not have been... any more congenial. Thank you!!! You’re a life saver!!read more
Patte Lau
13:47 23 Oct 24
We had bos electric and generator come out and installed a whole home generator for us. Wow the install team of Roger coco and neptali were awesome... clean up and did a fantastic install for us. We would recommend this team of guys to our friends family and neighbors for their generator install. Thank you so much.read more
John Lembeck
19:29 22 Oct 24
The team from Bo’s was outstanding. Roger called yesterday and explained the plan. They arrived at 6:30 just like they said they would. Roger kept me... informed as he said he would. Everything came out better than expected. Roger and Coco were the electricians and Nepali was the gas technician. I could not of asked for a better team. I would recommend Bo’s because of these 3 guys.read more
Bonnie Ch
12:56 21 Oct 24
Roger. Coco. Neptali. Great job doing install.Cleaned up too. Like they were never hereWould recommend these guys to all my neighbors for the... generator installGreat to work with !!!!read more
Sharon Hopson
13:19 17 Oct 24
I had Bose electric and generators. Come out and install a whole home generator. They did an excellent job on the install.The electricians Roger and... Coco did an outstanding job, cleaned up their mess and left the job cleaner then when they got hereNepali installed the gas did a very nice job cleaned up his mess And left the job cleaner then when he started also would highly recommend this install team to my friends and family and anybody else that’s reading the review they’ve done an outstanding job thank you for your serviceread more
Jo M
12:28 17 Oct 24
We got quotes from several providers to replace our Generac whole house generator. Most were within a similar price range however Bo's follow up was... the decision maker for us. Not only did they end up saving us money, but they were prompt and professional. The installation team knew exactly what they were doing and performed the installation quickly and with little to no inconvenience to us. We are so thrilled to have our new Generac generator and would recommend Bo's to anyone!read more
Katherine Jennings
18:58 16 Oct 24
The salesperson was very knowledgable and on time. The installation was excellent. They cleaned up and the work looks neat. The office is a... different story.....and that is why I took a star off. It's hard to get a hold of anyone in the office. Whether you are calling regarding install, service related questions, or even billing..... it just seems they have either poor management in that area or just not enough people. I love the generator. It worked during Helene and Milton so for that I am extremely grateful and happy.read more
Steve Stapleton
00:27 16 Oct 24
Update I returned to my house the morning after Milton. My power was out and generator was running. After a hour it stopped said low flow. I just had... it installed 4 months before hurricane. I called Bo Electric as I would restart it and it would stop after 20 minutes. Tries to get service and was told we have to get to people without power and there generator is not running. I said that is me and it is only 4 months old. Given appointment on 10/23A whopping 10 days after power out. Not what I was sold but we will see if they get it to work right in the future.read more
vsocks
01:42 15 Oct 24
My electrical permit was rejected 4 times now since January! No permit or generator in 10 months although promised by hurricane season. Total... incompetence! Buyer beware!read more
Sawty Dawg
00:33 15 Oct 24
After reading reviews Bo’s won’t be getting my business….. dozens of bad reviews
Sam @ Cineworx
21:39 14 Oct 24
Hurricane Milton hit us hard! Generator failed! GeneraX who did the install LEFT the state, the whole company left! They did that during hurricane... Irma too! When you need them they can’t be found!Did a Google search and found Bo’s Electric. I called, got their answering service and Tracy from Bo’s called me back within 5 minutes ON A SUNDAY night! She tirelessly worked with me and in less than 24 hours, an AMAZING tech (can’t spell his name) came out and fixed my generator within 10-15 minutes!!! I can’t say enough good things about these guys!! I love them so much I signed a 3 year contract for service! I know I can count on them in my time of need and you can too!Don’t be fooled or sweet talked by other companies who don’t give a damn about you!! Use a company that breaks their buns for you even if you’re not an established customer! You will not go wrong with Bo’s and their wonderful and helpful staff. God Bless you Tracy!read more
Peter Handy
16:40 14 Oct 24
A big shout out to Lorrie Klein for arranging service of our generator on Sunday, October 13th, a few days after Milton hit. I made the call at 8:30... am and Ervis Koci had us up and running by 11:30 am. This company goes above and beyond when it comes to customer service.read more
Mary Committe
08:44 14 Oct 24
We had an amazing experience with Bo's Electric during Hurricane Milton. Our regular service had to be rescheduled due to emergencies and... unfortunately our generator went out after less than 24 hours. Jasmine, not a technician, who was helping out during the storm, spent an hour on the phone with us trying to get our error code resolved. When we couldn't fix it, she made sure we had a service call that night. Deivid Marquez showed up at 8:15 pm, helpful and cheerful after working over a 12 hour day and got us up and running! Amazing! Thank you! We highly recommend Bo's Electric.read more
Kellie Recio
22:08 11 Oct 24
Just got off the phone with Laurie k and she was a rockstar! Our generator stopped working Wednesday night during hurricane Milton and she was able... to get us an appointment for the next day !read more
Jeff East
14:42 11 Oct 24
After suffering through Hurricane Ian, we made the decision to get a generator. As planned, it came on-line in the middle of Hurricane Milton, and... has run issue free for almost 48 hours. We have AC, all refrigerators are operating, we have hot showers, it's incredible.Certainly a great investment considering what we threw away during the last storm. We saved $100's in food alone.Thank you!read more
Connie DiBruno
19:21 10 Oct 24
Thank you, Bo's Electric! You all installed our generator last summer. During hurricane Milton our power went out for several hours. The generator... kicked on immediately. Music to my ears! You all have provided great service over the past year! Thank you again!read more
L G
11:47 10 Oct 24
We have been waiting since Ian to get permits from the city of Cape Coral. Paid cash. Still no generator 🙁 do not do business here.
Nick Sloan
18:06 05 Oct 24
We had Bo's Electric and Gas come out to give an estimate May 2024. We chose to go with this company because their sales person seemed genuine,... trustworthy, and we believed we would have a whole house generator installed prior to this hurricane season. We gave the sales person a deposit of about $1500 and expected everything to begin within a week or two at most . Now it is October 2024 and we are still without a generator. I have tried calling the company many times, left messages, and gotten to speak with two people. They told me it was the city of Clearwater's permitting department that was holding up the installation. I contacted the City of Clearwater and was told September 10th they sent a series of questions about electrical to Bo's, but Bo's had not answered the questions as of yet. So, it has been almost a month waiting for Bo's to do what they are supposed to do. The last info I received from them was they would talk with the permitting people in their company and would call me back. Nobody has called me back.I am at the end of my fuse with this company. Do what you say you are going to do within the time frame you set. Simple and not a lot to ask.The city of Clearwater permitting department told me they had sent questions about electrical to BO's Electric on September 10th and had still not heard back from Bo's as of October 4th. One month for Bo's to answer the questions from the city. I tried calling Bo's 6 times, left 4 messages that were not returned, spoke with someone named Daquan and another man. Both said they would contact their permitting department and would call me back with an update. Yet,nobody every called me back. Still waiting on the generator to be installed.I asked to cancel my order so I could go with a company who would actually do what they promised. I was told by Daquan I can cancel the order but my $1500 deposit is non-refundable. Of course! So still I wait.Bo's electric, I will be happy to take this review down if you complete your job asap.10/14/2024- I called Clearwater Permitting in the morning...Bo's still had not answered their questions about electrical.. the questions that were sent to Bo's September 10th. Then, I called Bo's and spoke with a man named Jonathan who said he would check with permitting and call me back with information about what is happening. Still waiting and no phone call. Really? Such a disappointment and major problem with my home refinance and my family's niece of mine with the storm season. I am at a loss...so many good reviews and this company has completely dropped the ball on my generator installation.10/17/2024: I received a phone call from a Bo's representative today telling me all permitting is done. Now they are eating for Duke electric company to give them a turn off date/window so they can install the generator. It feels like progress. The representative told me the energy company is behind due to the hurricanes and it will be around the end of November before installation will happen.. we shall see.. feeling hopeful once again though...starting the process inn May and a potential install in December is an overly long time to wait.read more
Gary Asztalos
20:47 02 Oct 24
The entire installation experience was fantastic! Three crews arrived, the electrical team (Roger and Coco), the gas team (Neptali) and the... trenching team.Communications from all of the teams were great, the workmanship was all first class. The entire installation was completed without a single hitch! All necessary testing was done smoothly for both the county as well as for me.While excavating for the buried propane tank an unexpected sprinkler line was found to be in the way. The team rerouted the sprinkler line, and tested the system before leaving.As a licensed Professional Engineer, I have overseen the installation of hundreds of generators in my career, and this team met or exceeded all of my expectations.read more
Eric Hackett
19:22 02 Oct 24
Install went better than expected, Roger, Coco, Neptalli did an amazing job. Install took 1 day and everything was done the way we wanted it. Office... communication was lacking but the install made up for it. Roger and coco arrived on time kept to the schedule they laid out for me and communicated everything.read more
Robert Shelnutt
13:52 02 Oct 24
Roger and Coco the electrician came in today and did a great job for me. Neptali the gas technician did good.I would recommend this team to... neighbors.read more
Edward Rybczyk
20:46 28 Sep 24
The installation team of Roger, Coco and Neptali did an excellent job of keeping us informed of what was going on in spite of a hurricane. They were... very efficient and did an outstanding job.It was a smooth process from start to finish. Good work Bo's!!!read more
Robin Youmans
19:21 27 Sep 24
Roger, Coco and Neptali were absolutely wonderful! Professional and very kind. I highly recommend this team when choosing Bo’s electric for your... in-home generator !read more
Jonathan Frantz
01:01 27 Sep 24
I can’t say enough good things about Bo’s electric.My generator went down dring Helene.Devein and Brandon did a great job and were very responsive... on an emergency basis.You can count on Bo’s!read more
Richard Morahan
00:08 27 Sep 24
The Install team was greatRoger electricianCoco electricianNeptile gas technicianand Dario the field SupervisorThey explained everything in such... great detail and calmed any fears I had.I would recommend Bo’sread more
Justin Coker
21:27 26 Sep 24
When shopping around for a NG tie in generator we got quotes from all the local companies but ended up going with Bo’s electric and we could not have... been more happy.Our salesman Matthew Joaquim was excellent. He was on time for every appointment and was easy to keep in contact with throughout the entire process.Our install generator team Roger and Coco were quick and efficient and were super knowledgeable. Our natural gas installer Neptali was great and super hard working. Could not have anything better to say as they were on time and early which you rarely find in the trades. Make sure you request these installers.I will for sure use Bo’s electric for anything generator related in the future. This was the easiest project ive ever had done to my home and do not regret it one bit.read more
Our Services
While our business is known for generators throughout southwest Florida, our expertise and support extend far beyond just generators. Turn to Bo’s for installation, service, and maintenance for any of your home’s electric and gas needs.