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Erin Stepanek
20:19 21 Feb 25
Bo’s Electric team :Roger electricianCoco electricianNeptali Gas technician did a great job installing my natural gas generator. I heard most companies take all day for the installation. Bo’s electric crew were at my house by 6:30am and the gas guys completed everything by 9:30am. They were professional and cleaned up when they were done. The only suggestion I would make is when they are removing shrubs to put down the slab for the generator, they could use more appropriate landscaping tools and be a little more careful not to damage other shrubs. Otherwise it was a great experience at a fair price!
Bryan Stalk
00:49 21 Feb 25
RUN, never use these guys! There are many other good contractors out there.Our job has been going on over a year and still not complete. Pathetic!!No permits, then they get them they don’t post them. Then they expired and had to reapply for permits and the city license all over again.Failed two electrical inspections, working on the third. Gas leaks..Horrifying quality they dont listen or communicate.STAY AWAY !!!!!I’m trying to get them to remove it now so we all can just part ways because they can’t fix it.Chelsea is good over there but gets no support from anyone. If Someone wants a good employee hire her!! She is way too good for Bo’s electric.
Robert Fein
16:14 20 Feb 25
Hello, I had an incredible experience with Bo's Electric. Roger, Coco (the electricians) and Neptali, the gas technician were all exceptional. I received a call from Roger yesterday and they were at my house at 6am and did a very great job and were done by 9:20am. Very high level of service and professionalism.
Hot Tub Rescue
20:11 19 Feb 25
Very satisfied with the communication , timetables , cleaning up after the work was done , the men took their time didn’t rush or make a mess . Rare in Southwest Florida . Would highly recommend Bo’s . Special thanks toRoger , Coco the electricians and Nepali the gas technician
Bill Matthews
18:16 19 Feb 25
Technicians Jacob and Santos fixed an electrical issue with my solar system and did an amazing job. They truly represented Bo’s Electric & Gas with nothing less than professionalism and great customer service. Better hold on to these technicians, they truly are an asset for your company.
lisia garcia
19:41 18 Feb 25
recently i had some errors in my Generator system and reached out to Roger who did our install 4 years ago he was very helpful answering questions i had. And offered to help any time i had more questions.
Julia “Jenny” Jensen
13:13 18 Feb 25
Roger and Coco were meticulous, professional, and prompt. Roger even called the night before to let us know when they would be at our place and what to expect. Roger and Coco left our place even cleaner than they found it! If everyone did as great a job as these guys and Bo’s Electric, the world would be a much better place. I highly recommend Bo’s Electric (especially Roger and Coco!).Neptali the gas technician came right after Roger and Coco did their part; Neptali was tidy and fast.
John V
12:12 16 Feb 25
Unfortunately, my experience with Bo’s was largely in line with the other 1-star reviews. While reading those reviews, I was struck by how many of the reviewers experienced the same lack of communication and the same overly optimistic time-line for installation.I had placed an order for a Briggs & Stratton generator in early June last year (well before hurricanes Helene and Milton). The salesman assured me that the job would be ready for install by the first or second week of August (approx 8 weeks). After hearing nothing by the end of August, I called the salesman’s cellphone to get a status report, and he told me that he was no longer with Bo’s. Hardly an encouraging development and clearly, if only in hindsight, a red flag.Shortly after that, I called Bo’s directly and was told they were still awaiting the required permits. Fast forward to about 10 days or so before Thanksgiving and I finally received a call from Bo’s to tell me they were scheduling the installation for the Saturday right after Thanksgiving. I was not at all happy about that since I had long-standing plans to visit friends in Orlando for a long Thanksgiving weekend. But given my already ridiculously long wait, I was anxious to just get the project over and done with, so I cut my long-planned Thanksgiving vacation short and drove back home on Friday so that I’d be here when the technicians were scheduled to arrive at my house by 10am on Saturday.When no one showed by 10:30am, I called Bo’s to see what the problem was, and I was told that the person who called me to schedule the installation made a “mistake” and that they were not doing any installations that day. Needless to say, I was furious and demanded to speak to someone in a position of authority. After fully explaining how I waited nearly six months for the installation, and was then forced to cut short my Thanksgiving vacation to be home for a "mistaken" appointment, I asked for a price adjustment equal to the 10% deposit. Under the circumstances, entirely of Bo's making, I felt my request was entirely reasonable and appropriate. Although they did offer an adjustment, it was well short of what I asked for and, more importantly, not at all commensurate with their failure to satisfactorily communicate with me, their failure to properly schedule their projects, and the extreme inconvenience they caused me as a result of those failures. Then, to make matters worse, they also refused my request to simply return my deposit. They very clearly did not feel any need to take any responsibility or to reasonably compensate me for the way they treated me.While Bo’s may have once had a good reputation, I think my experience constitutes rock-solid evidence that is likely no longer the case. At best, doing business with them is a crap-shoot. Do so at your own peril.
Bill McCune
14:47 15 Feb 25
The day before install was scheduled, I received a call from the electrician, Roger, informing me of when he would arrive the next day and what to expect. On installation day, Roger, the electrician and his team, Coco electrician and Neptali the gas technician, were all superb. Very professional, timely, and kept everything neat and clean when they were done. I would recommend Bo's for your generator needs.
Linda Timmer
23:26 14 Feb 25
Shout out to Roger and Coco, the Electricians as well as Steve and Neptali, the Gas Technicians! Very professional and courteous! They were quick and did a great job. Thanks guys!
David Tillinghast
00:09 14 Feb 25
I am extremely pleased with the result of my recent whole-house generator installation, and I am particularly grateful for the excellent work performed by Roger, the electrician; and also Coco; as well as Neptali, the gas technician. Installation was fast, neat, and professional, and communication was outstanding throughout. The installation really could not have gone better as far as I am concerned. Thank you!
Rick LaVan
22:31 13 Feb 25
Bo's Electric installed my whole house generator today. I received a call the day before that the electrician would be at my house at 6 am and Roger and Coco were here at 10 min till 6. At 9 am they had the entire generator installed and all electrical completed. When they left they said Neptali and Steve would be arriving to install the propane tank and complete all the gas connections. When they arrived they ran into a slight issue that they were quickly able to correct. When the job was complete they went over the operation of the unit and and cleaned up all the mess. I would definitely recommend these guys. Thanks
Peter G.
17:01 10 Feb 25
Great job by Bo's electric installing my Generac 26kw whole house generator. Started early and were done before lunch. Everything tidy and cleaned up. Roger, Coco and Neptali Gas did a great job on the install.
Steve Pilcher
22:52 09 Feb 25
The installation was fabulous except for some damage to a cover however it took over 3 weeks to get the propane delivered and now I’m on the 5 the fifth week with out a formal start up and training even though I’ve called them 5 plus times. I’ve lost power 2 times and because of the generator not started up. I WOULD NOT RECOMMEND THIS COMPANY
Candi Vetal
16:04 07 Feb 25
Run the other direction. It’s been months since we paid our deposit and zero communication. Several times we have called and the phone rings 50 times. No machine nothing. The sales person has gone silent “if” someone does answer they “know nothing” and say they will have someone call us. Half a dozen calls later nothing. We checked to see if the permits been pulled. Nope ! We asked for our deposit back since they refuse to even talk to us. Nope it’s non-refundable. Funny the people answering the phone know nothing except they do know the deposit is non refundable. At this point I have no expectation of getting my generator. My next move is to report them to the FL AttorneyGenerals office.
Brad Plachter
15:06 07 Feb 25
Briggs & Stratton Home Generator. Highly recommend Bo's Electric! Compliments to the electricians, Roger and Coco, and the gas technician, Neptali. They kept me informed, showed up on time, and completed a clean installation.
John Zachary
13:21 03 Feb 25
Roger, coco and Neptali did a great job on installation of the Generac standby generator. I would recommend this install team to friends, family and strangers, no problem. Roger called the night before and went over everything and showed up on time and started work right away, thank you so much Bo"s
Bernie Wessels
22:24 30 Jan 25
We are very pleased with our Generac generator from Bo’s electric. Matt Joaquin was our sales representative and was very helpful and upfront with the pricing and the process. Roger, Coco and Neptali were the install team and were excellent from communicating with us for the process. And the installation went very well. All the way to our test start up by the end of the day.This entire team did an excellent job. Thank you very much. Bernie Wessels
Kim Parker
14:20 29 Jan 25
Have had the worst experience trying to install a generator for our home. Signed contract in Oct of 2024 and paid deposit. No movement for two months until we started calling daily. Chelsey in customer service is kind but never follows through. No help to get our packet for HOA. I had to do that. Got approval from HOA. Still no application sent to the county. They tried to get us to sign paperwork for city of fort Myers when we live in the county. Called today and no answers again from Chelsey. Can’t tell us where we are at. Why?This company was highly recommended to us and they had different experience. We are three months in and not in permitting. Good luck getting someone to call.***. Update 2/11- after our review posted, Bo’s Electric went out of their way to correct outstanding items. Received call that they were ready to install generator on 2/10. Came to do installation but they did not have the stand to mount to the home that the generator would sit on. Installation crew was Very efficient in getting all the wiring completed so home is ready. You can imagine our disappointment again.Called today and stand ordered yesterday but system shows PO - delay. Asked what that meant as I can’t get answer if this Is a delay in getting PO to manufacturer or manufacturer delay in building stand or shipping delays. Am hoping owner of this page can assist one more time.
Mike Rasche
15:37 28 Jan 25
Best company to hire for your electrical needs! I had three companies come out to bid on installing a whole house standby generator. Bo's came in far less expensive than the other two companies. All three were the "big name" companies. We hired Bo's (not only for the competitive pricing but for our neighbors' and google reviews)and they handled everything; site drawings, permits, concrete slab, electric and gas connections, etc... We were kept informed of the entire process. The timeline was very reasonable. The day before install was scheduled we received a call from the electrician, Roger, informing us of when he would arrive the next day and what to expect. On installation day, Roger, the electrician and his team, Coco electrician and Neptali the gas technician, were all superb. Very professional, timely, and kept everything neat and clean when they were done. They did the generator testing and were very informative as they educated us on what to expect and showed us how the generator operated. They informed us of what to do and who to call if there were any issues. I cannot say enough about this company and their team. Top notch and they won't break your bank. Use Bo's for your electrical needs.
Chris Scott
16:23 27 Jan 25
Bo’s install team was great! Roger called the day before to confirm the appointment & time. He walked me through what to expect for our 24kw Generac whole house generator installation.Roger and Coco arrived the next morning on time and started working right away. They finished the generator/auto switch and breaker board work quickly to allow Steve and Neptali to do the propane gas line plumbing.Roger, Coco, Neptali and Steve did a great job! I’d highly recommend them! Chris ScottCape Coral, FL
Bob Cohen
14:14 24 Jan 25
The installation team was fantastic. Great communication, called in advance to schedule, showed up on time, they explained every step, very efficient, and cleaned up everything. Thank you Roger, Coco and Naptali.I couldn't be any happier with this Team!
Dawne Depalo
04:25 24 Jan 25
Today we had Ray and Jacob from the Sarasota office come out and do some work for us. We couldn’t be more pleased with the work they did. They were prompt and worked all day to complete their planned job. We would really like to request that they be the ones to return to finish the installation of our generator.
Amy Szafran
21:31 21 Jan 25
Great experience!! Said they would be here at 645 they were here at 645. Explained the whole process. Called when power was going off. Called when done. Explained the unit, what to look for and operations. Very thorough. Very helpful. Neat. Cleaned up after install. Very happy with my crew and my investment. Thank you! Roger and Coco were my electricians. And Neptali was my gas technician. Again thank you to all for a GREAT job.
Mike Murphy
14:01 17 Jan 25
Excellent Roger ,Coco, and Naptali… all very wonderful… commutations were excellent especially Roger
GG Waggoner
18:16 16 Jan 25
We could not be more satisfied with Bo's Electric and the generator service that they provide. Kevin Costanza spent almost 3 hours on the phone with us getting our issues corrected. He went far above any expectation that we might have had. Friendly and personal. We can absolutely suggest Bo's Electric to anyone that is considering installing a home generator.
John Sills
16:36 16 Jan 25
Roger and Coco the electricians did a great job on install friendly and informative. Very greatful! Nepali the tech also did a great job!
Helmer Swenson
15:39 16 Jan 25
Their technician made a wrong diagnosis on my generator problem and tried to sell me a computer board for about $700.00. The real problem was it needed a new starter motor. I had to pay $180.00 for the service call for nothing. Would not recommend this company.
Pam Sartoris
11:50 14 Jan 25
The best reason to use Bo’s Electric for your generator needs is being able to work with the guys that actually do the installation. Roger, Coco & Neptali provided great service. They were friendly, timely, responsible and informative. The installation went smoothly and they cleaned up when finished. They explained every step and took me through the operation of my new standby Briggs & Stratton generator. Great employees is the strength of a great company!
Deanna Sohalski
23:44 13 Jan 25
I recently had a whole house generator installed, and I couldn't be more grateful for the smooth and efficient process. The installation team was exceptional, maintaining clear communication every step of the way, which made the entire experience seamless.A special thank you goes out to:- Roger, the electrician, whose expertise and professionalism were evident throughout the installation.- Coco, the electrician- Neptali, the gas technician.- Descheild, the gas technician.- Don, the gas technicianThank you!
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While our business is known for generators throughout southwest Florida, our expertise and support extend far beyond just generators. Turn to Bo’s for installation, service, and maintenance for any of your home’s electric and gas needs.