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The Singlettas
The Singlettas
15:07 19 Nov 24
We had Bo's Electric install a whole home generator Roger, the electrician, Coco, the electrician and Neptali the gas technician did an outstanding... job. They called me the night before to go over everything, showed up on time, cleaned up their mess and left a place cleaner than it was when they got here. Thank you so much!read more
J Kevin McGraw
J Kevin McGraw
13:49 18 Nov 24
Roger, Coco, and Neptali were great and professional
David Cordero
David Cordero
21:07 15 Nov 24
Just got our generator installed. Awesome install team Roger and Coco the electricians and Neptali the gas technician. No gotcha throughout the... entire process. Kudos to the BOs team and Thanks for keeping us informed throughout the entire process.read more
George Officer
George Officer
22:35 12 Nov 24
Recently during Helene and Milton I noticed my whole house generator was not functioning properly. I contacted Bo’s and Austin the technician came... out. It appeared to be a wire on the starter. Austin got it running and tested it then Milton hit and it was acting up. Austin had given me a direct line to him in case. Austin is professional and knowledgeable and I have to say he continued to take my calls and text. He also troubleshot the issues and provided the other technicians with information and parts that maybe needed. Austin is a true Asset to Bo’s team thank you Austin for your true dedication and commitment to solving the problems.read more
Matt Bruening
Matt Bruening
22:18 12 Nov 24
From the Sales process through installation, Bo's Electric delivered as promised. Great work yesterday from Roger, Coco, and Neptali in getting our... new Generac fully installed and tested.read more
Kristen Ellis
Kristen Ellis
15:52 12 Nov 24
Rating my installation experience with Roger, Coco and Neptali. They came, as scheduled, and had everything completed. There were some hiccups with... the monitoring connection afterward, and Roger was very responsive and helped us get the solution.read more
Jeff Brann
Jeff Brann
17:01 09 Nov 24
Signed in May for home generator and 250 gal tank. It was finally sent to permitting after I was told it was in permitting, then, since 9/11, they... have needed updated information for the location of the tank and generator. I was told last month the installation team was going to be reaching out to me for a day that works. Well, I'm not sure what this shady company is up to, but no call from anyone. I will say your sales team is the best, tell you everything you want to hear, then everyone ghosts you. If you were a company with any integrity, you would not take money based on lies.read more
Tara Wood
Tara Wood
20:03 08 Nov 24
Bo's Electric, and specifically the installation team of Roger, Coco, Jared, Todd, and Pat, were truly professional gentlemen. The entire... installation process was seamless, extremely efficient, and very FAST! I'd also like to thank the estimating team and the folks that took the brunt of getting the project through the permitting process in Charlotte county. Great work by everyone involved! Very happy, satisfied customer here in Punta Gorda, FL! Now we're ready to take on all the Charleys, Irmas, Ians, Helenes, and Miltons the weather throws our way with NO MORE waiting hours in line for gas for the traditional generator setup! Thank you Bo's!read more
Philip Graham
Philip Graham
18:50 07 Nov 24
All aspects of the process went very well. The installation crew was professional and explained the process as it occurred real time. The only... drawback occurred with Charlotte County's permitting processing.read more
Melinda Snyder
Melinda Snyder
10:30 31 Oct 24
Bo's electric continues to stand by their reputation. There was a delay in the ordering, and when Bo's received this feedback, I was told they hired... 2 people to help improve the responsiveness. The highest quality, in particular, was the installation process. The team provided a white-gloved service approach, represented by Roger, Coco, and Neptali. I had some questions after the fact and Roger face timed me to walk me through what I needed. Thank you team!read more
Danielle McBride
Danielle McBride
16:15 30 Oct 24
Bo's Electric has been impossible to deal with. Can not get our project complete. Do not waste your time!
Leah Kimbler
Leah Kimbler
00:46 25 Oct 24
Kris Kimbler
Kris Kimbler
17:22 24 Oct 24
I would give zero stars if possible.We signed a contract with Bo's in early June. We were guaranteed that the job would be completed within 6-8... weeks at the longest. The sales person (Shawn) repeatedly said we like to 'under promise and over perform' and suggested that it could be installed much earlier than window that he promised. He also acknowledged that their prices are a couple thousand more than their competitors but that is due to their commitment to outstanding customer service both during installation and after storms hit (if the generator isn't working properly). He was very reassuring in their commitment to outstanding service and customer support, until I signed the contract.After signing the contract and providing all requested documents, I received confirmation that all documents had been received. A few weeks later, I emailed for a status updates about the installation date. I was told via email that I would hear back but know one ever replied. A couple weeks later I emailed again and was told I would hear back soon about the status/installation date as it was being sent to the 'escalations team.' I still got no reply. I stayed polite and patient, despite the lack of communication.I eventually learned (after the promised 8 week installation window had elapsed), that the permits had not even been submitted and I was told that several documents that I was supposed to provide were missing. I checked my email and all documents had been sent (and verified with a reply) when we initially signed the contract. They had everything we were told to provide but appeared to be using this as an excuse for not doing anything for the months that had passed. Permits have still not been filed. I just informed them (20 weeks after signing the contract and providing all necessary documents) that I no longer trust them to make any modifications to my home's electrical system.read more
Lois Faraj
Lois Faraj
21:21 23 Oct 24
Roger came out right away and got our generator working. We were so stressed out, but he was Exceptional,, knowledgeable and could not have been... any more congenial. Thank you!!! You’re a life saver!!read more
Patte Lau
Patte Lau
13:47 23 Oct 24
We had bos electric and generator come out and installed a whole home generator for us. Wow the install team of Roger coco and neptali were awesome... clean up and did a fantastic install for us. We would recommend this team of guys to our friends family and neighbors for their generator install. Thank you so much.read more
John Lembeck
John Lembeck
19:29 22 Oct 24
The team from Bo’s was outstanding. Roger called yesterday and explained the plan. They arrived at 6:30 just like they said they would. Roger kept me... informed as he said he would. Everything came out better than expected. Roger and Coco were the electricians and Nepali was the gas technician. I could not of asked for a better team. I would recommend Bo’s because of these 3 guys.read more
Bonnie Ch
Bonnie Ch
12:56 21 Oct 24
Roger. Coco. Neptali. Great job doing install.Cleaned up too. Like they were never hereWould recommend these guys to all my neighbors for the... generator installGreat to work with !!!!read more
Sharon Hopson
Sharon Hopson
13:19 17 Oct 24
I had Bose electric and generators. Come out and install a whole home generator. They did an excellent job on the install.The electricians Roger and... Coco did an outstanding job, cleaned up their mess and left the job cleaner then when they got hereNepali installed the gas did a very nice job cleaned up his mess And left the job cleaner then when he started also would highly recommend this install team to my friends and family and anybody else that’s reading the review they’ve done an outstanding job thank you for your serviceread more
Jo M
Jo M
12:28 17 Oct 24
We got quotes from several providers to replace our Generac whole house generator. Most were within a similar price range however Bo's follow up was... the decision maker for us. Not only did they end up saving us money, but they were prompt and professional. The installation team knew exactly what they were doing and performed the installation quickly and with little to no inconvenience to us. We are so thrilled to have our new Generac generator and would recommend Bo's to anyone!read more
Mary A
Mary A
06:34 17 Oct 24
Katherine Jennings
Katherine Jennings
18:58 16 Oct 24
The salesperson was very knowledgable and on time. The installation was excellent. They cleaned up and the work looks neat. The office is a... different story.....and that is why I took a star off. It's hard to get a hold of anyone in the office. Whether you are calling regarding install, service related questions, or even billing..... it just seems they have either poor management in that area or just not enough people. I love the generator. It worked during Helene and Milton so for that I am extremely grateful and happy.read more
Steve Stapleton
Steve Stapleton
00:27 16 Oct 24
Update I returned to my house the morning after Milton. My power was out and generator was running. After a hour it stopped said low flow. I just had... it installed 4 months before hurricane. I called Bo Electric as I would restart it and it would stop after 20 minutes. Tries to get service and was told we have to get to people without power and there generator is not running. I said that is me and it is only 4 months old. Given appointment on 10/23A whopping 10 days after power out. Not what I was sold but we will see if they get it to work right in the future.read more
vsocks
vsocks
01:42 15 Oct 24
My electrical permit was rejected 4 times now since January! No permit or generator in 10 months although promised by hurricane season. Total... incompetence! Buyer beware!read more
Sawty Dawg
Sawty Dawg
00:33 15 Oct 24
After reading reviews Bo’s won’t be getting my business….. dozens of bad reviews
Sam @ Cineworx
Sam @ Cineworx
21:39 14 Oct 24
Hurricane Milton hit us hard! Generator failed! GeneraX who did the install LEFT the state, the whole company left! They did that during hurricane... Irma too! When you need them they can’t be found!Did a Google search and found Bo’s Electric. I called, got their answering service and Tracy from Bo’s called me back within 5 minutes ON A SUNDAY night! She tirelessly worked with me and in less than 24 hours, an AMAZING tech (can’t spell his name) came out and fixed my generator within 10-15 minutes!!! I can’t say enough good things about these guys!! I love them so much I signed a 3 year contract for service! I know I can count on them in my time of need and you can too!Don’t be fooled or sweet talked by other companies who don’t give a damn about you!! Use a company that breaks their buns for you even if you’re not an established customer! You will not go wrong with Bo’s and their wonderful and helpful staff. God Bless you Tracy!read more
Peter Handy
Peter Handy
16:40 14 Oct 24
A big shout out to Lorrie Klein for arranging service of our generator on Sunday, October 13th, a few days after Milton hit. I made the call at 8:30... am and Ervis Koci had us up and running by 11:30 am. This company goes above and beyond when it comes to customer service.read more
Mary Committe
Mary Committe
08:44 14 Oct 24
We had an amazing experience with Bo's Electric during Hurricane Milton. Our regular service had to be rescheduled due to emergencies and... unfortunately our generator went out after less than 24 hours. Jasmine, not a technician, who was helping out during the storm, spent an hour on the phone with us trying to get our error code resolved. When we couldn't fix it, she made sure we had a service call that night. Deivid Marquez showed up at 8:15 pm, helpful and cheerful after working over a 12 hour day and got us up and running! Amazing! Thank you! We highly recommend Bo's Electric.read more
Kellie Recio
Kellie Recio
22:08 11 Oct 24
Just got off the phone with Laurie k and she was a rockstar! Our generator stopped working Wednesday night during hurricane Milton and she was able... to get us an appointment for the next day !read more
Jeff East
Jeff East
14:42 11 Oct 24
After suffering through Hurricane Ian, we made the decision to get a generator. As planned, it came on-line in the middle of Hurricane Milton, and... has run issue free for almost 48 hours. We have AC, all refrigerators are operating, we have hot showers, it's incredible.Certainly a great investment considering what we threw away during the last storm. We saved $100's in food alone.Thank you!read more
Connie DiBruno
Connie DiBruno
19:21 10 Oct 24
Thank you, Bo's Electric! You all installed our generator last summer. During hurricane Milton our power went out for several hours. The generator... kicked on immediately. Music to my ears! You all have provided great service over the past year! Thank you again!read more
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